The book
Are you ready to turn your organisation's scattered AI use into a lasting strength?
The method for closing the AI Empowerment Gap.
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Why this book
Most organisations have adopted AI. Their people use it every day, yet very few organisations have its power at their command, and the work itself has not changed. That distance is the AI Empowerment Gap.
The usual responses (new platforms, policies, training and mandates) leave organisations where they started, because they are designed outside the work. What an organisation needs to know about AI, where it helps, where it fails and what it needs, exists only in its own work, with the people who do it.
This book shows leaders how to close the gap with the Top-Down Inside-Out approach. Leaders take responsibility for the direction, and their own people build the capability, through six steps that turn scattered AI use into a lasting organisational strength.
Who it is for
Leaders of organisations in any sector and of any size, from 50 people to 5,000 and more. What matters is that your people do knowledge work and that AI is spreading through it unmanaged. It is a book about leadership, not about tools. Its goal is to give leaders the clarity, confidence and direction to lead on AI empowerment.
Read this book to
- See where your organisation stands, beyond the illusion of adoption
- Stop pouring money into initiatives that were never going to work
- Uncover the value of AI in your business, and see exactly what it is worth to you
- Put the people doing the work in charge of building the capability, with leadership owning the direction
- Make your AI capability permanent and compounding, regardless of who comes or goes
- Keep your people's use of AI safe, and get expert work from it rather than average work
Inside the book
- Introduction
How AI entered your organisation, and how to turn scattered use into a strength the company keeps developing.
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- 1
The Cost of Bottom-Up.
How AI spreads through an organisation from the bottom up, what it costs, and why closing the gap is leadership's responsibility.
- 2
The Outside-In Trap.
Why the usual responses stall: platforms, policies, training and mandates designed outside the work.
- 3
From the Inside Out.
Why the intelligence you need can only come from your people's own work, and what an AI Empowerment Programme gives you.
- 4
Set the Course.
Step 1. How leaders set the direction and bring their people into the work.
- 5
Make It Safe.
Step 2. How people use AI without exposing themselves or the organisation to its risks.
- 6
Make It Yours.
Step 3. How teams turn generic AI into specialist help on their own work.
- 7
Set Up the Helm.
Step 4. How to set up the decision-making that turns what people discover into visible outcomes.
- 8
Size the Value.
Step 5. How people find, measure and prioritise the work worth giving to AI.
- 9
Build.
Step 6. How your own experts build AI assistance while continuing their work.
- 10
Expand to Absorb.
How the organisation absorbs what people discover, so useful skills spread and working practices develop.
- 11
Nine Months Later.
What the first nine months look like from inside, and what it means for the programme to become theirs.
- 12
The Road from Here.
Where you stand, what stays useful as the technology changes, and the decisions within your own authority.
Appendices: The North Stars and The Method.
Throughout the book, readers follow a family-owned consultancy of 60 people as it works through each of the six steps.